AI, explained like a friend would

Smarter than the average bear? Nope — and that's kind of the point.

I'm Louise, a non-technical, non-coding citizen developer learning AI out loud. Real experiments, honest gotchas, plain English — so you can skip the intimidation and get to the useful part.

// pipeline integrity by day · power platform tinkerer · figuring it out like everyone else

A calm desk with a notebook, pen, green mug and open laptop by a window
Welcome to the den ·AI stuff that actually helps ·No jargon, promise ·Written by a human still figuring it out ·Citizen developer notes ·Welcome to the den ·AI stuff that actually helps ·No jargon, promise ·Written by a human still figuring it out ·Citizen developer notes ·Welcome to the den ·AI stuff that actually helps ·No jargon, promise ·Written by a human still figuring it out ·Citizen developer notes ·Welcome to the den ·AI stuff that actually helps ·No jargon, promise ·Written by a human still figuring it out ·Citizen developer notes ·
Open notebook, pen, green mug and laptop on a wooden desk

About Louise

An average bear, learning in the open.

I'm a senior employee at a large pipeline company in Edmonton, Alberta. My work leans toward process efficiency and pipeline integrity — the unglamorous, deeply practical side of getting things done well.

Over the last five years or so I've fallen into the Power Platform world, and more recently I've been digging into AI. I'm self-taught, and I take these tools on as a non-technical person.

The train has left the station on AI. I share what I'm learning to help other average bears upskill, make sense of it, and actually leverage the technology.

Citizen developerPower PlatformProcess efficiencySelf-taughtEdmonton, AB
Read the posts on LinkedIn

Bear necessities

The handful of things worth knowing first

No prerequisites, no acronyms. These are the ideas that make everything else about AI click into place.

01

It predicts, it doesn't know

A model is guessing the next likely words, confidently. Treat every answer as a first draft from an eager new hire, not a verdict.

02

Context is the whole job

Goal, audience, constraints, and an example of "good" will do more for your output than any clever phrasing trick.

03

It has no memory of you

Every chat starts amnesiac. If it matters, say it again — background, tone, the thing you decided last Tuesday.

04

It wants to please you

Flattery is a feature, not feedback. Ask it to argue against your idea if you want something honest back.

05

Start where mistakes are cheap

Trip planning, meal plans, meeting notes. Learn the tool's edges on low-stakes work before the high-stakes stuff.

06

You still own the output

Verify facts, numbers and names. The judgment is yours; the typing is what you delegated.

The den · Featured

Latest from the bear

The longer versions of my LinkedIn posts — one real moment, one thing worth stealing. Tap any card to read the whole thing.

Insight 03 · From the field

6 min read

AI took 20 minutes off my grocery run. Then it tried to age my tomatoes.

Where a everyday task turns into a lesson about first drafts, and why the second ask is almost always the better one.

#theaverageaibear#aiforbeginnersRead

Insight 05 · At work

5 min read

Onboard AI like it's the new hire named Sam

You wouldn't drop a one-line task on a new colleague's desk and walk away. Same rules, same probation period.

#theaverageaibear#aiRead

Insight 06 · Most read

4 min read

"Your dad would be proud." Thanks, AI — but that's not feedback.

Placation is a feature. Here's the one line that turns cheerleading into a genuinely useful critique.

#theaverageaibear#aiforbeginnersRead

Insight 07 · Off the clock

7 min read

I let AI ride shotgun on a trip before I trusted it with anything that mattered

Why low-stakes practice is the fastest, least painful way to learn where a tool over-promises.

#theaverageaibear#practiceRead

The archive

Earlier from the den

Insight 01

You lost me at "cloud"

Four main AI tools exist. You don't need to master them — pick one and try.

Insight 02

AI is more than a fancy search engine

Stop searching, start asking. How to tell it what you actually want.

Insight 04

Every spring I hit the same wall

Camps, deadlines, logistics — and how I handed the planning over.

Insight 08

Using AI to fix my AI fatigue

My "fabulous 15" setup: how agentic tools build skills, not just spit out answers.

Insight 09

"Is that from me, or did you infer it?"

Catching the quiet assumptions — and the one prompt that surfaces them.

Coming soon

A partner in reasoning

What it's like to watch your own thinking become visible, and check your gut against it.

Weekly bear tips

Small things that make a real difference

One-minute reads: a prompt idea, a productivity trick, or a gotcha I hit so you don't have to. Refreshed as I learn them.

Tip

Give it the bad example too

Show one output you liked and one you didn't. Contrast teaches faster than adjectives.

Gotcha

It will invent a citation

If a link, stat or policy number matters, open the source yourself. Every time.

Trick

End with "what did you assume?"

A two-second question that exposes the guesses baked into the answer.

Tip

Paste your own writing

Three paragraphs of your voice beats any "write in a friendly tone" instruction.

Gotcha

Long chats drift

When answers get mushy, start fresh and re-paste only what still matters.

Trick

Ask for the plan first

"Outline your approach before writing" catches wrong turns while they're cheap.

Prompting corner

Better in, better out

Prompting isn't a secret language. It's briefing someone capable who knows nothing about your world.

Prompt of the week

"Act as the person who has to live with this decision for a year. What do you wish we'd thought about today?"

Great for plans, policies and anything you're about to send to a room full of people.

For honest feedback

Skip the encouragement. Be direct: where is this weakest, and what would a skeptic push back on first?

For a real briefing

Here's the goal, the audience, and one example of good. Ask me three questions before you start.

For checking yourself

List every assumption you made that I didn't tell you. Mark the ones you're least sure about.

For plain English

Explain this to a smart colleague who doesn't work in tech. No acronyms, no metaphors about rockets.

Bear necessities · Resources

Things I'd point a friend to

Books, courses, newsletters and tools that earned their place. No affiliate anything — just what I've actually found useful.

Newsletter

One Useful Thing — Ethan Mollick

A professor who tests AI on real work and writes plainly about what helps. Warm, practical, no hype.

Free course

AI for Everyone — Andrew Ng

Short, friendly and non-technical, from one of the field's founders. Zero math. Made for the rest of us.

Podcast

Hard Fork

Weekly AI and tech news that's actually a good time. Perfect for the commute or the dishes.

Source

Anthropic's blog

What one of the big AI labs is building, in their own words. Sometimes dense, but straight from the source.

Tool

Microsoft Copilot

If your workplace already runs on Microsoft 365, this is the lowest-friction place to start experimenting.

Reading

Co-Intelligence — Ethan Mollick

The book I hand to people who want one thing to read before forming an opinion.

Down in the den

Longer thoughts, half-finished experiments, and the odd rabbit hole

Not every idea fits in a post. This is where the slower writing lives — the reflections, the experiments that failed interestingly, and the questions I'm still chewing on.

What changes when the tool argues back

Three weeks of asking AI to disagree with me before agreeing.

The citizen developer's quiet advantage

Why not knowing how it works can make you a better user of it.

Notes from a very average experiment

An honest log of what broke, what surprised me, and what I'd redo.

Notebook and laptop on a dark wooden desk

The sweet spot

Where AI genuinely improves an ordinary work week

Not the moonshots. The everyday places where it earns its keep for people who don't write code.

01

Turning a messy meeting into decisions

Paste the notes, ask for decisions, owners and open questions. Ten minutes back, every time.

02

Writing the first version of anything

Procedures, emails, briefing notes. The blank page problem, mostly solved.

03

Translating between audiences

The same update for a technician, a manager and an executive — without three drafts.

04

Interrogating a long document

Ask what's missing, what contradicts, what a reviewer will flag first.

05

Learning a tool while using it

"Explain what you just did and why" turns every task into a small lesson.

06

Planning the annoying stuff

Schedules, logistics, checklists. Low stakes, high relief.

The bees buzz

What's making noise this month

A curated, jargon-free look at the AI news actually worth your attention. Placeholder cards for now — this fills up as things happen.

Trend

Agentic tools go mainstream

What it means when the assistant starts taking multi-step action on your behalf.

// coming soon

Watching

AI inside the tools you already use

The quiet arrival of assistants in the software your workplace already pays for.

// coming soon

Worth knowing

Policy catches up, slowly

Workplace AI guidelines are landing. What to read before you paste anything sensitive.

// coming soon

Fun corner

A little something for the slow afternoons

There's a small on-theme time-killer coming to this spot — a proper excuse to procrastinate in good company. Consider this the honey pot being set out.

Mini-game · in the works

FAQ

Questions that come up a lot

Short answers, no hedging.

Ask the bear

Questions, comments, hellos

Wondering something everyone else seems to already get? Ask it here. No question is too small or too basic — if you're wondering it, someone else is too. I read every one, and the good ones become posts.

ljerke@gmail.com Louise Robertson on LinkedIn

Comments & community — coming to the den

// opens your email app with the message ready to send — nothing is stored here